Q: wildeye's Green Hosting - why us?

1 – We believe in Green hosting. It’s Carbon neutral, better for the environment and your future – simple really. 2 – Austrailan owned and operated – we support local jobs. Our infrastructure providers are some of the largest in Australia, rendering your websites faster. 3 – It’s just plain easy! We created a Client Portal so you can manage your hosting and domain all in one place. Plus, when you get your hosting through us, you have local support. You are not just a number in a que, you can talk directly to us and we can organise and fix things for you.

Q: What is a domain name?

A domain name is your online address on the internet. All computers on the internet have a unique identifying number – an Internet Protocol address. Because this address is difficult to remember, we use a domain name. A domain name is promoted so that customers can easily find your specific goods or services. Each website has its own distinct domain name, allowing it to be distinguishable from other sites. For the most part, domain names are easy to remember because they are usually made up of a business name and a commonly understood term or language that their customers will recognise.

Q: How do I register my domain?

We offer domain name registration , along with web hosting. We have a client portal where you can easily manage everything in one place. As part of our service we will send you reminders when your renewal dates come up, ensuring peace of mind that everything is taken care of.

Question 1

I need a new logo and everything that goes with it, can you help?

Accepted Answer

Yes, we have many years of experience with designing Logos, Branding and Visual Identities.

A strong logo is memorable and connects to the audience, plus it is backed up by a wonderful story that makes each business unique.

Contact us to have a chat about what you envision.

Question 2

Why is website maintenance important for my WordPress site?

Accepted Answer

Regular website maintenance is crucial to ensure your WordPress site runs smoothly, stays secure, and performs optimally. From updating plugins and themes to monitoring uptime and speed, these tasks prevent vulnerabilities and potential downtime. For comprehensive WordPress website maintenance services, including ongoing security, performance improvements, and more, explore our WordPress maintenance services.

Question 3

I need a new website - how does it work?

Accepted Answer

Great, we would love to welcome you to the WILDEYE family. We’ve outlined our process in 5 easy steps:

STEP 1 – Questionnaire and Estimate:

Fill in our Website Questionnaire. We want to hear all about your business, your vision, your goals – and how we can help you to make them happen. We then review your questionnaire, and provide an estimate for the work. We will also share our initial thoughts and recommendations, that way you’ll know we’re on the same page before we jump into action.

STEP 2 – Project Commencement:

After you have accepted the quote, the analysis and planning stages kick in. We research, we poke, we find solutions.

STEP 3 – Visual Design:

Then we create your website layout, visual style and user experience. We start with your home page and a secondary page to perfect your overall branding and site design, then dive into the details of the rest of the pages to get everything just right.

STEP 4 – Web Production:

Once the Visual Design is approved, it’s time for the geeky stuff. We build the website architecture and see to the technical details. We make sure it is super easy for you to understand and use. Once we’re done with production, we will send you a link for a private viewing before the launch.

STEP 5 – Launch:

We schedule a date for your launch, and celebrate your brand new site going live! We package up your brand guide and instructions, so you’ll have everything you need to keep your visuals consistent and your website running smoothly.

Contact us to get the conversation started.

Question 4

How do I manage my CMS website once it’s completed?

Accepted Answer

As part of our hand over process, we support you with a one-on-one Training Workshop.
This will explain how to edit pages, publish news and blog posts, and anything else you need to know about managing your site. Of course, we’ll always be right here if you need any help afterwards.

Question 5

What is web hosting?

Accepted Answer

In order to have a website online, you need web hosting. The web host stores all the pages of your website and makes your website available to your users 24/7.

We offer GREEN web hosting services. All of our servers are green powered so not only are you hosting your website on state of the art hardware, you’re also showing your commitment to a more sustainable world.

Question 6

What is webspace on my hosting?

Accepted Answer

The web space (storage space/disk space) refers to the amount of space on a web server that is allocated to your website. It is made up of the total quantity of all text files, images, scripts, databases, emails and other files related to your website.

Question 7

wildeye's Green Hosting - why us?

Accepted Answer

1 – We believe in Green hosting.

It’s Carbon neutral, better for the environment and your future – simple really.

2 – Austrailan owned and operated – we support local jobs.

Our infrastructure providers are some of the largest in Australia, rendering your websites faster.

3 – It’s just plain easy!

We created a Client Portal so you can manage your hosting and domain all in one place.

Plus, when you get your hosting through us, you have local support. You are not just a number in a que, you can talk directly to us and we can organise and fix things for you.

Question 8

What is a domain name?

Accepted Answer

A domain name is your online address on the internet.

All computers on the internet have a unique identifying number – an Internet Protocol address. Because this address is difficult to remember, we use a domain name.

A domain name is promoted so that customers can easily find your specific goods or services. Each website has its own distinct domain name, allowing it to be distinguishable from other sites. For the most part, domain names are easy to remember because they are usually made up of a business name and a commonly understood term or language that their customers will recognise.

Question 9

How do I register my domain?

Accepted Answer

We offer domain name registration, along with web hosting. We have a client portal where you can easily manage everything in one place. As part of our service we will send you reminders when your renewal dates come up, ensuring peace of mind that everything is taken care of.

Question 10

How do I choose a domain name?

Accepted Answer

Choosig a domain name for your business can be tricky, here’s a few pointers to get you on track:

Short and sweet is the key
It must be memorable
Needs to be easy to type
Avoid numbers and hyphens
Research similar names and businesses, don’t choose something confusing
Decide which domain name extension (.com.au / .com / .info / .org etc. ) is appropriate for your business, many people buy more than one to protect their domain against competition.

If you need any help or would like to discuss your domain name, please contact us for a chat.

Question 11

We need guidance with social media, can you help with that?

Accepted Answer

Yes, we can create social media accounts for you and link them to your website.

We can create a Social Media Pack for you with customised icons, headers and graphics that ties in with your brand and visual identity. We can also help with managing your social media accounts, creating ongoing content and setting up marketing campaigns.

Question 12

What about my SEO and stats?

Accepted Answer

We submit your site to Google Webmaster Tools to monitor the health of the site. We also submit a sitemap of the site to Google so your site shows up in Google searches, and set up Google Analytics so we can monitor visitor stats.

Another option we offer is optimising your site for search engines by doing keyword research and ensuring all pages of your site contain correct markup for search engines.

Question 13

What about my SEO and stats?

Accepted Answer

We submit your site to Google Webmaster Tools to monitor the health of the site. We also submit a sitemap of the site to Google so your site shows up in Google searches, and set up Google Analytics so we can monitor visitor stats.

Another option we offer is optimising your site for search engines by doing keyword research and ensuring all pages of your site contain correct markup for search engines.

Frequently Asked Questions

Your Most Common Questions, Answered

Graphic Design

Websites

STEP 1 – Questionnaire and Estimate:

STEP 2 – Project Commencement:

STEP 3 – Visual Design:

STEP 4 – Web Production:

STEP 5 – Launch:

Domains

Hosting

SEO, SEM & Ads

Training & Workshops

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